Frequently Asked Questions
Why are the shipping rates so volatile?
Shipping rates are influenced by a range of dynamic factors, including global fuel prices, carrier capacity, seasonal demand, port congestion, geopolitical events, and currency fluctuations. These variables can change rapidly, impacting transportation costs across all modes—ocean, air, and ground. At Global Logistics, we constantly monitor the market to provide the most competitive rates while maintaining service quality and transparency.
What are the usual methods of freight payment?
Freight payments can be made through various methods depending on your preferences and account terms. Common options include bank transfers, credit accounts (for approved clients), online payment portals, and electronic invoicing systems. At Global Logistics Express, we offer flexible payment arrangements and clear billing to support your financial workflow and ease the administrative burden.
How and where can we pick up the cargo at destination?
Cargo pickup details are provided as part of your shipment confirmation and tracking updates. Depending on your selected service, cargo can be delivered directly to your address (door-to-door) or made available at the designated port, warehouse, or logistics hub. Our team will coordinate with you in advance to ensure a smooth handoff and provide exact location, timing, and required documentation for pickup.
How do I get a freight quote?
You can request a quote by contacting our sales team directly or by filling out the freight quote request form on our website. Simply provide shipment details—such as origin, destination, cargo type, weight, and dimensions—and we’ll provide a competitive, transparent quote promptly.